Contact Us

University Human Resources (UHR) & Office of Labor Relations (OLR)

395 Hudson Street
New York, NY 10014

UHR Phone: (646) 664-3259
OLR Phone: (646) 664-2970

FISA-OPA, CUNY Community College’s HR and Payroll processing, provides access to NYCAPS Employee Self-Service (ESS) for all CUNY employees on the New York City payroll.  NYCAPS ESS allows CUNY’s Community College employees to view paystubs and tax information online.

CUNY Community College employees must claim their NYCAPS ESS accounts in order for the accounts to become active.  Please view instructions for claiming accounts and viewing pay/tax information below.

Any issues and/or inquiries pertaining to NYCAPS ESS can be sent to University Payroll Security (University_Payroll_Security_Adm@cuny.edu).

1. Claiming Account & Set-Up Instructions

CUNY Community College employees must claim their NYCAPS ESS accounts in order for the accounts to become active.  In order to claim your account:

  1. Open a new browser window and navigate to My Paycheck Page on NYC.gov.
  2. Select Employee Self-Service (ESS) at the top of the page.
  3. Username: Enter your 7-digit NYC payroll reference number as the username.
    1. Your 7-digit reference number can be found on your paystub and is separate from your 8-digit CUNY employee ID. The reference number is needed to login to ESS. If you’re unsure what your reference number is, your campus HR office should be able to provide it for you.
  4. Password: Your initial password consists of the last two digits of your SSN, an (_) underscore, the first three letters of your birth month (must be all upper case), your birth day including the leading zero, and your birth year (i.e., the password for an employee with an SSN of XXX-XX-XX99 and a birth date of January 01, 1910 would be 99_JAN011910).
    1. Note that if you have worked for a previous New York City agency in the past, this password logic may not allow you to login.  In this case, please contact CUNY via email at University_Payroll_Security_Adm@cuny.edu.
  5. Creation of New Password After Initial Login: Upon logging in for the first time, you will be asked to create a new password – this password must be at least 8 characters in length, contain at least one number and at least one special character.
    1. You will also be asked to answer at least five out of ten security questions that will be used to re-set forgotten passwords.
    2. Passwords expire every 90 days. Upon expiration, employees will be asked to create new passwords.  New passwords must meet the criteria outlined above, and cannot be equal to any of the four previously-used passwords.

2. Password Resets

Employees can use the Forgot Password link on the ESS homepage to reset their passwords.

Additionally, employees can update their passwords at any time by clicking the Change My Password tile from the ESS homepage.

Employees who are unable to login and require a password reset can send the request to University Payroll Security (University_Payroll_Security_Adm@cuny.edu).  Please state that you are requesting a password reset for NYCAPS ESS and include your reference number.

University Payroll Security will send you a temporary password, after which you must follow the instructions below.

  1. Login to NYCAPS ESS using your temporary password.
  2. Select Click here to change your password.
  3. Enter your temporary password.  Then, enter your new password twice click on Change Password.
  4. Select at least 5 out of the 10 questions and enter your responses and select Done.  These will be used to authenticate your identity in the future in case you forget your password.
  5. You will receive confirmation that your password has been successfully saved on the following screen.  Close your internet browser and open a new one to sign in.

3. EStubs

Accessing Your EStubs Read More

  1. From the NYCAPS ESS home screen, select Pay and Tax Information.

  2. Under Pay and Tax Information on the left-side menu, select View My Last Pay Stub.

  3. On the bottom of the screen, select Return to Payment Summary to view your previous stubs. Paystubs will be available for the trailing 12-month period.

Change Pay Stub Printing Status Read More

To change your Pay Stub Printing Status, follow the steps below:

  1. After logging into NYCAPS ESS, choose the Pay and Tax Information tile.
  2. From the left navigation, under Pay and Tax Information, select Pay Stub Printing Status.
  3. Click on Change Stub Printing Status.
  4. Under I want a Printed Stub, select either Yes or No.

4. Tax Summaries (W-2, 1127 & 1095-C)

Accessing Your Tax Summary (W-2, 1127 & 1095-C) Read More

  1. From the NYCAPS ESS home screen, select Electronic W2 Delivery.
  2. From the left-side menu, select either W1 InfoSheet or ACA Form 1095-C InfoSheet. Tax summaries for the past ten years will be available in NYCAPS ESS.

Change W-2 Printing Status Read More

*Please be aware that the print-delivery option chosen for W-2s will also be applied to 1095-Cs.*

  1. From the NYCAPS ESS home screen, select Electronic W2 Delivery.
  2. From the left-side menu, select Change W2 Print Status.

  3.  On the Change W2 Print Status page, you will see your current delivery status. To change your delivery-method, click Change W2 Delivery Status.
  4. Read the disclaimers highlighted in purple at the top of the next page. Select Continue to update your delivery method.

Contact Us

Please send all issues and inquiries pertaining to NYCAPS ESS to:

University Payroll Security

*When contacting University Payroll, please include your 7-digit reference number.